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My Work
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Takeaways
My co-op experience at Wayfair was a transformative journey that allowed me to significantly enhance my skills, and the best part was the people. I got the opportunity to work with an exceptional group of professionals whose guidance was invaluable, reigniting a fire within me. They encouraged me to take initiative, voice my opinions, and always appreciated what I had to say. This really led to a boost in confidence and helped me go the extra mile in all aspects of my work.
Working on both enterprise and customer-facing projects gave me comprehensive industry experience and taught me to produce effective designs under tight deadlines. I learned to work with design systems, specifically through using Wayfair's Homebase. It gave me practical insights into making the design process smoother and more efficient.
Conducting numerous focus groups not only strengthened my research and moderation skills but also deepened my understanding of cross-functional environments, as I worked hand-in-hand with product managers, communicated key findings to various stakeholders, and collaborated closely with the internal communications team.
Despite challenges, such as the layoffs affecting my manager, I was able to exhibit resilience, passion, and a strong work ethic, making the most of the situation and creating meaningful work. This experience in overcoming adversity will surely prove beneficial in my future career.
Working in the retail industry, particularly on customer-centric problems, was insightful. Understanding customer interactions with different components of the app and devising solutions to minimize friction in the sales funnel was deeply engaging and rewarding.
When I look back at my time at Wayfair, I realize not only my growth as an individual and professional, but also the valuable friendships and connections I've cultivated along the way. These experiences have me eager and excited to take on whatever future challenges lie ahead!
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